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What are Automated Phone Calls?

Automated phone calls are essentially pre-recorded voice messages to customers. It saves significant time for agents by enabling businesses to dial out a huge set of leads automatically. Fonada advanced automated call systems engage with callers using voice recordings and automated dialing, all through a simple technological application.

No hardware or software is necessary for our phone system. Our Automated Phone calling system imports phone numbers from a spreadsheet or database. It plays a message when the call comes. If a voicemail responds, it may provide an alternative message.

Unleash the Power of Automated Phone Calls for Your Business

Connect with your customer faster and easier with Automated Calls.

Reach A Wider Audience

Automated calls can significantly boost communication and help businesses reach a larger consumer base efficiently.

Increase The Response Rate

Integrating automated call solutions into your communication strategy can enhance customer engagement and assist them with their queries.

Faster lead generation with missed call services


Automated phone services use pre-recorded messages to assist customers, reducing the need for customer care staff and enabling focus on complex tasks.

Consistency Improved

Customers expect reliable support for their queries and issues from enterprises. Fonada’s automated call solution offers 24/7 assistance to meet their needs.

Boosts Efficiency

Automated phone calls enable you to schedule automated calls for a certain day and time. It helps you arrange and prioritize tasks.

Type of Automated Phone Calls Automation

TYPE # 1

Outbound Calls

Automated outbound calls have a pre-recorded message that plays once the customer answers the call. These calls can be triggered after a specific customer action, or simultaneously for multiple users.

Outbound Calls
Inbound Calls


Inbound Calls

These calls initiate an action. Customers have the option to call a specific number to take action, such as unsubscribing, canceling a booking, inquiring about their balance, and more.

Features of Automated Phone Calls

No Setup Costs

No special equipment is needed to use automated calls, and there are no associated setup costs.

Call Recording

Utilize call recordings to make well-informed decisions.

Call Scheduling

Arrange automatic calls in advance for any preferred date and time of day.

Detailed Reporting

Get comprehensive real-time analytics for all calls made, accessible from your dashboard.

Unlimited Channels

Conduct multiple simultaneous calls using a single number, and view all of them on your dashboard regardless of whether you have answered them or not.

CRM Integration

Integrate our APIs seamlessly with all the leading CRMs in the market.

How Automated Phone Calls for Businesses Work?

Let’s Decode the Working Functionality of Fonada Automated Phone Calls for Businesses.

Stage 01

As soon as customers dial a company's local or toll-free number, they are greeted by a soothing recorded message that sets the tone for a seamless experience.

Stage 02

To swiftly tackle their concerns or connect with a live agent, customers can dial a number and select from a range of menus, each designed to cater to their specific needs.

Stage 03

Thanks to cutting-edge interactive voice response systems, consumers can now speak to the system in their natural voice, eliminating the need for monotonous button-pushing.

Stage 04

Upon detecting a voice, it can instantly play a pre-recorded message or connect the caller to an agent. If there is no response, the system is programmed to activate the Auto Leave voicemail feature.

Use Cases of an Automated Phone Calls?

Automated calling systems are used for various purposes in business and other organizations. Some common uses of these systems include:



Automated phone calls can be used to send pre-recorded marketing messages to a large number of customers or prospects, promoting products, services, or events.


Customer Service

Automated systems can provide customer support through interactive voice response (IVR) systems, allowing customers to access information, make payments, or report issues.


Appointment Reminder

With the help of automated phone calls can be used to remind customers of upcoming appointments or events, reducing missed appointments and improving overall customer satisfaction.


Surveys And Polls

Businesses use automated phone calls to conduct surveys and polls, gathering valuable customer feedback and insights.


Emergency Notifications

Automated phone calls systems are quite useful for sending emergency notifications. With the help of these systems, businesses quickly alert people of emergencies, such as severe weather or security breaches.


Debt Collection

Automated phone calls can be used to remind customers of overdue payments or bills, improving debt collection efforts.

Benefits Of Using Automated Phone Calls

Maximize Your Outreach With Our Advanced Automated Phone Calls.

Increased Efficiency

With automated outbound calling, businesses can save time and increase productivity by automating the process of dialing and leaving messages.

Cost Savings

Outbound call centers reduce labor costs associated with manual dialing and free up employees to focus on other tasks.

Improved Customer Engagement

Automated phone call systems can improve customer engagement by providing timely and personalized assistance.

Better Campaign Management

Track the success of your campaigns and make data-driven decisions using automated calling solutions.

Enhanced Compliance

Automated outbound calling solutions can help businesses comply with regulations such as the Telephone Consumer Protection Act (TCPA), ensuring that all calls are made legally and ethically.

24/7 Availability

With automated outbound calling solutions, businesses can operate around the clock and assist thier customers and prospects anytime, even outside normal business hours.

Why Choose Fonada for Automated Calls System?

Instant Setup

With our instant installation process, you can connect with your customers in no time.


Fonada offers fully developed cloud telephony solutions at the most cost-efficient price.

Real-Time Reporting

Track your call center activities in real time using our intelligent dashboard.

User-Friendly Portal

With our user-friendly portal, manage and monitor calls easily.

API Integrations

Integrate CRM and third-party apps to enhance business solutions.

Best In-Market Pricing

Get a high-quality cloud-based telephony suite with minimum cost and effort.

99.99% Uptime Guarantee

Fonada offers an SLA-backed uptime of 99.99%.

Superior Quality

We offer high-quality cloud telephony services at the most affordable rates, ensuring success rates, voice quality, and reduced latency.

24×7 Improved Customer Support

Get enhanced live support from our product specialists through email, chat, and call. We are available 24×7, you can connect with us via phone, email, and Twitter.

Frequently Asked Questions

What exactly is an automated calling solution?

Fonada Automated phone systems interact with callers without human interaction.

What exactly do automated phone call centers do?

Automated phone call centers use calling solutions to contact prospective leads, business visitors, and existing customers. A business hires an automated call center to communicate with prospects through calls, SMS, and emails.

Automated call centers utilize calling solutions for contacting leads, visitors, and customers. They handle feedback, promotions, sales, debt collection, and reminders, enabling operators to focus on meaningful interactions with consumers.

What's the difference between Automated Phone Calls and IVR?

Automated Calling solutions give consumers information through calls, SMS, or emails. IVR is an interactive recorded message where the customer uses the dial pad. You may combine IVR and automated calls to communicate with customers and get feedback.

Which industries use automated calling?

E-commerce, healthcare, hyperlocal, real estate, NGOs, BFSI, and retail use automated calls. Political parties use automated calls to gain support.