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What Is Transactional SMS?

Transactional SMS is a text message used by businesses and organizations to make their audience aware of important and time-sensitive information. Businesses use an SMS gateway or API to send transactional messages. These text messages include details related to a specific transaction, such as purchase information, order confirmation, account balance update, or delivery notification.

Features Of Our Transactional SMS Service

Stay ahead of the competition with our fast and efficient transactional SMS service

Instant Delivery

Multiple reliable SMS routes are available for transactional SMS, ensuring smooth delivery to both DND and non-DND numbers.


You can now reach your audience or specific customer segments simultaneously without any concerns about delivery restrictions.

Highly Configurable

Our SMS platform offers user-friendly interfaces and dashboards to configure and trigger messages.

Simple Integration

As a bulk transactional sms service provider, we recognize the significance of seamless business communications. That is why we offer order management or ERP system.

Track SMS Performance

To measure the effectiveness of transactional SMS messages, you can obtain real-time logs of delivery status and open rates by scheduling or extracting them.

Build Customer Trust

With transactional SMS enhance customer experiences over time. Once you have established this trust, you can take advantage of marketing, cross-selling, or upselling opportunities.

How To Send Transactional SMS Campaign?

Sending a transactional SMS campaign may seem daunting, but fear not! Here’s a comprehensive guide on successfully launching your very own SMS campaign.

Step 01

The Customer Should be Registred at the DLT Platform

Step 02

Register with Fonada’s Transactional SMS service

Step 03

Pick Your Plan as Per your Requirement

Step 04

Build a Campaign for Target Audience

Step 05

Build Campaign Messaging

Step 06

Automate Campaign on Trigger

Why Do Businesses Use Transactional SMS?

Send critical information in real-time with Fonada’s top-rated transactional SMS service


Account Notifications

Transactional SMS Services are widely being used by Banks, financial institutions, and other organizations to send instant notifications to their customers about their account balance, transactions, and other account-related activities.


Order Updates

Transactional SMS is a vital part of E-commerce businesses as it helps them to send real-time updates to their customers about the order status, shipping details and delivery notifications.


Appointment Reminders

Transactional SMS Service can be utilized by service-based businesses, such as healthcare providers and salons, to send appointment reminders to their clients. This helps to decrease the number of no-shows and enhances customer satisfaction.


KYC & Acknowledgements

To confirm the delivery or completion of service, customers are required to undergo OTP verification for authentication.


Password Resets

Online services and applications can use Transactional SMS Services to send customers password reset links or verification codes for security purposes.


OTP Authentication

One-time passwords (OTPs) are commonly verified through Transactional SMS. Businesses leverage this service to send OTPs for user authentication and verification purposes.


Internal or Partner Updates

Receive alerts for low inventory, unforeseen service disruptions, uptime failures, and other related events.

Benefits Of Using Transactional SMS Service

Transactional SMS is a powerful tool that can help businesses build strong customer experiences in the following ways:

No Failed Deliveries

Transactional SMS providers ensure messages are delivered without fail to both DND and non-DND numbers via multiple robust SMS routes.


Businesses can reach their entire audience or specific customer groups without limitations, ensuring all customers receive the necessary information.

Highly Configurable

With simple-to-use interfaces and dashboards, businesses can easily set up trigger and action flows that help to improve the customer experience.

Tech Stack Integration

Transactional SMS providers offer seamless business communications by allowing integrations with order management or ERP systems.

Track SMS Performance

Get access to real-time delivery status and detailed reporting with our easy-to-use transactional SMS solution.

Build Customer Trust

Transactional SMS is a great medium to prompt instant customer feedback and improve experiences over time.

Why Choose Fonada For Transactional SMS Solution?

Fonada provides an excellent Transactional SMS Service for businesses that require reliable and secure messaging.

High Deliverability

Fonada has direct partnerships with multiple telecom carriers, which ensures high deliverability rates and quick message delivery.


Our bulk SMS services are designed to handle a high volume of messages, making them ideal for businesses of all sizes.


We use advanced encryption and security protocols to ensure the privacy and protection of your sensitive information.

Real-Time Analytics

We offer real-time analytics that allows you to track message delivery, open rates, click-through rates, and more, helping you to make data-driven decisions.

Competitive Pricing

At Fonada, you will get competitive pricing for its Transactional and Promotional SMS Service, which makes it an affordable option for businesses of all sizes.

Frequently Asked Questions

How to Send Transactional Sms?

To launch your SMS campaign successfully, simply follow the steps outlined below.

  • The Customer Should be
  • Registred at the DLT Platform
  • Register with Fonada’s Transactional SMS service
  • Pick Your Plan as Per your Requirement
  • Build a Campaign for Target Audience
  • Build Campaign Messaging
  • Automate Campaign on Trigger
What Is a Transactional Text Message?

A transactional text message is an informational SMS sent to a customer in response to a specific action, such as a purchase confirmation or appointment reminder.

Is OTP a Transactional SMS?

Yes, OTP is a transactional SMS used to verify specific actions, like login, account verification, or purchase confirmation.

What Are the Benefits of Transactional SMS?

Some of the prime benefits of transactional SMSes are listed below

  • High open rates
  • Fast delivery
  • Enhance customer experience
  • Cost-effective
  • Personalized
  • Provides timely information & updates
  • Can be easily integrated with business systems
How can I buy transactional SMS in India?

To purchase transactional SMS, it is necessary to locate a dependable transactional sms provider, such as Fonada. Once you have chosen your service provider, you can access their transactional services and select a suitable plan that meets your needs.