Sending customers transactional SMS messages is an effective way to confirm/cancel hotel, airline, or other bookings.
Transactional SMS lets you deliver customers’ product and service information. If you manage an e-commerce firm, you may send your customers these messages to update them on their order, shipping, delivery, and payment status. It keeps clients informed.
Sending transactional SMS notifications to customers improves customer service. Informing your customers about important events, like an appointment or a financial transaction, is key to a healthy business-client relationship.
Businesses give OTP to consumers to increase security. OTPs can verify sign-ins, payments, and more.