An Advanced Auto Dialer Software for Sales Perfection
Dial Smarter & Sell Better With FonaDial, India’s Most Advanced Auto Dialer Solution
Dial Smarter And Connect Faster With Autodialer
Introducing FonaDial: The Next-Gen Auto Dialer for Uninterrupted Connectivity
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What is FonaDial?
FonaDial is an automated dialer software designed to assist businesses with sales, customer support, and lead generation by automatically calling a vast set of leads and saving valuable time for agents. The autodialer is preprogrammed to connect the customer to a live agent once the call is established at the customer’s end.
Businesses can utilize the autodialer for both inbound and outbound calling activities. It is preprogrammed to smoothly connect customers to live agents as soon as the call is established at the customer’s end.
This results in higher productivity and efficiency. With FonaDial, you get the freedom to assign calls to perticular agents based on their availability and predefined conditions. This autodialer helps businesses to target a large customer database effectively.
Features of FonaDial
Streamline Your Calls, Maximize Your Success With FonaDial, India’s Most Smart Auto Dialers at Your Service
Auto Call Answer
With FonaDial, businesses can streamline their calling process by assigning "Auto Call On" status to each agent, which means agents will be connected to customers immediately and don't have to wait for a ring tone, allowing agents to improve productivity and decrease call wait time.
Dial Time Restriction
FonaDial comes without any dial time restrictions, which means you can customize your call dialing according to specific time zones or regions.
Dial Order
With FonaDial, businesses can efficiently map bulk phone numbers for auto dialing and strengthen the dial coverage area for a businesses.
Dialer Notification
Businesses using FonaDial get instant Error code notifications in case of any technical issue, SIP failure, or when the dialing list is low on contacts.
Auto Dial List Upload
Upload all your contact lists just in one click.
Sticky Agents
Assign specific agents to handle multiple interactions from the same customer or caller. This ensures consistency and improves customer experience.
Additional Features That You Will Get With FonaDial
- Departments
- Users
- Calling
- Fix DID*
- Virtual Number
- Call Recording
- Call Forwarding
- Advance Multi IVR
- IVR Call Routing
- Call Queue
- Live Call Transfer*
- Click To Call
- Call On-hold
- CRM Field Builder
- Call Barging*
- Call Whisper*
- Integrations
- Calling APIs
- Webhook
- CRM Integration
- After Office Handling
- Callers Input
- Sticky Agent
- Progressive Dialer
- Predictive Dialer
- Preview Dialer
- Manual Dialer
- Call Report
- Call Notes
- Call Back Intelligence
- 24X7 Support
How Does FonaDial Work?
given below to operate this autodialer.
Stage 01
Upload Contact
Upload customer contact data using admin credentials and segregate the customer contact data to different dialing lists.
Stage 02
Manage Your Dialing List
Set up rules for fetching, filtering, prioritizing, assigning, and managing contacts in a customized manner, according to the configured rules.
Stage 03
Manage Your Dialer
Choose the most appropriate dialing algorithm and establish your dialing strategy to regulate the outbound call process of your auto-dialer effectively.
Stage 04
Post Call Actions
Efficiently handle and transfer leads between dialing lists based on the outcome of each call.
What Makes FonaDial Unique Among The Alternatives Available In The Market?
FonaDial offers a wide range of features that help businesses streamline their communication process and empower them to have complete control over it.
Automated Predictive Dialer
OFFERS SEAMLESS CONNECTIVITY AND REDUCES THE IDEAL TIME BETWEEN TWO CALLS
FonaDial’s predictive dialer is specifically designed to assist businesses in managing high call volumes seamlessly without encountering connectivity issues. This automatic dialer enables businesses to efficiently identify busy signals, answering machines, and unanswered calls. As soon as a call connects with a customer, it is instantly routed to an available agent. If an agent is already engaged, the call is automatically forwarded to the next available agent.
Preview Dialer
EMPOWER YOUR AGENTS BEFORE CALLING
Empower your agents by ensuring they are well informed about all prospects or customers before making calls. This dialer is highly recommended for businesses as it enables your agents to access a predefined list of high-quality leads, which can translate into successful business opportunities. With a preview dialing strategy, agents can get an idea of the next call in the list. It lets agents take the time to be fully prepared before pitching.
Progressive Dialers
NO UNANSWERED CALL ANYMORE
FonaDial’s progressive dialer ensures seamless connectivity between customers and agents. If your call center deals with low-volume but high-value lead lists, the Progressive Dialer offers an ideal auto-dialing strategy, making calls only when customers are available to take them. This eliminates the risk of silent calls and guarantees a more efficient and customer-friendly calling process.
Manual Dialer
NEVER LOSE ANY BUSINESS OPPORTUNITY
Fonadial offers manual dialing options, allowing your sales team to easily reach out to prospects using the dialer application. The user-friendly dialer interface ensures seamless connectivity between agents and customers. They simply need to dial a number through the dialer pad, and they will be instantly connected with the customers.
Key Benefits of FonaDial
Maximize Your Outreach With Our Advanced Automated Phone Calls
No Manual Dialing
Optimize your agents' efficiency by automating the calling process. Easily reach an unlimited number of customers with just a few clicks.
Save Agents Time
FonaDial ensures agents are only connected when a human answers the call. This way, agents can skip automated responses and concentrate on engaging with high-quality leads.
Intelligent Lead Management
Efficiently manage your outbound calling activities by setting up automatic notifications to supervisors when the lead list reaches its threshold. This enables proactive planning and ensures a smooth calling process.
Native Truecaller Integration
Leveraging Truecaller Verified Brand Identity can significantly boost call pick-up rates. It increases efficiency and higher conversion rates.
Boost Your Revenue
FonaDial’s smart features help you enhance call connects and conversion rates and generate more revenue efficiently.
Higher Efficiency
Witness high agent efficiency and productivity with fewer resources. Streamline your outbound calling process through automation and get the desired result.
Accelerate Sales And Collections
With FonaDial, you can increase your volume handling capability while reducing the time invested. This auto dialer system helps to achieve remarkable improvement in lead-to-conversion rates and accelerated sales growth.
Multiple Campaign Management
Running multiple campaigns is no longer stressful. With FonaDial, you can run all your campaigns effortlessly at full throttle. FonaDial's autodialer empowers you to run and manage multiple campaigns with ease.
Frequently Asked Questions
An auto-dialer is a software employed in Outbound Call centers, designed to automatically dial numbers from a contact list. This technology aids agents in saving time and enhancing productivity by reducing the idle time between two adjacent calls. Auto-dialers find extensive applications in various fields, including collection departments, telemarketing, e-commerce, and more.
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Automated dialer software has several use cases depending on specific business needs. Businesses generally use it for lead generation, lead conversion, promotional activities, and conducting surveys.
FonaDial is enriched with an array of features, some of which are listed below:
- Webhook
- CRM Integration
- After Office
- Handling
- Callers Input
- Sticky Agent
- Progressive Dialer
- Predictive Dialer
- Preview Dialer
- Manual Dialer
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Today’s advanced auto dialer software intelligently determines the optimal time to call customers by analyzing past interactions and agent availability. This results in higher call connect rates and enable agents to engage in more qualified conversations.
Yes, it is highly configurable and enables you to integrate it with your existing CRM or any other third-party application seamlessly.