Converting written texts into speech is possible using text-to-speech software. TTS may sound more human and deliver rapid human gratification through IVR greetings due to advances in speech recognition technology.
Flexible pricing options provide improved cost management transparency.
Send out automatic reminders for events, deadlines, and appointments.
Customize voice and speech modulation based on the product, service, and campaign.
TTS provides a wide range of vocabulary, mainly in Indian, English, and Hindi accents.
Gain control of the pitch with the flawless delivery of the Indian accent voice.
Give your customers a voice experience almost humanly like an Indian accent.
Adding recorded voice to the existing IVR script gives callers more options.
Control the speech rate, volume, text emphasis, and pronunciation according to the context.
Control the pitch rate, volume, text emphasis, and pronunciation according to the context.
Text-to-speech (TTS) systems can read digital text aloud using assistive technology. TTS may convert text on a computer into audio with a click. TTS is particularly beneficial for both adults and children who have reading problems. However, it may also help in focusing, writing, and editing.
TTS works with Computers, smartphones, and tablets. You can read any kind of text file aloud, including Word and Pages documents, and you can read aloud even web pages.
TTS uses a computer-generated voice, and you can speed up or slow the reading pace. Numerous TTS technologies highlight words as they are being read aloud. It lets the user see and hear text simultaneously.
Some TTS tools can also read text from photos aloud. Users may use their phones to take a street sign picture and can convert the words into audio.
Enhancing user experience
Enabling speech in pre and post-sales may reduce the effort of human agents, provide customized services, save operational costs, and increase productivity.
Save money and time
Businesses may save time and money by easily enabling TTS solutions and requiring minimal maintenance.
The HR department and e-learning specialists may use TTS to create employee training modules. It will enable the employees to multitask while learning the content anywhere at any time.
Using human-like, distinct, and customizable TTS voices, you may contact people worldwide. You may integrate translations so people can read in their native language.
How text to speech useful for call centers
It may promote natural, human-like chats and provide customer experiences for self-service. It may give a better level of containment for the self-service system and has made it easy for agents to do essential organizational tasks. It can easily gather real-time data, including names and addresses.
Visually impaired people use screen readers to operate their devices, while anybody may use text-to-speech software to listen to digital text.
Banking and finance
Text-to-speech may help consumers who have difficulty reading screens. One example is at ATMs. Step-by-step audio helps consumers through cash withdrawals, depositing, and checking balances.
Text-to-speech may improve the mobile user experience. Speech-enabled services like checking finances or stock prices help mobile users. You may even enable voice-based stock market notifications.
Health care sector
Businesses should support elderly or vulnerable patients. It is particularly true in healthcare. Voice messages can help people understand your message, and text-to-Speech may help you deliver better service. Appointment reminders help patients remember future appointments. Or, you may send voice messages that read prescription labels.
Reading labels is difficult for the visually handicapped and elderly. Voice messages assist patients in understanding doses and times.
Transportation and travel
TTS is excellent for travelers. It may assist people in safely reaching their destination. Voice announcements assist passengers in getting real-time information. Voice notifications about flight changes help you stand out.
Let’s discuss marketing TTS. Apps may call everyone about a promotion or event. You can send personalized voice messages to many people at a time.
Customers’ apps play recorded or text-to-speech alert messages. This human touch may cut through text messages and emails, and advertising must reach customers through their chosen channels and methods. TTS is a terrific idea for companies looking to stay ahead.
I have been using Fonada's IVR service for two years and I am highly impressed. Their prompt support and after-sales offerings are excellent and have benefited my organization. I am looking forward to a long-term partnership with Fonada.
The support team at Fonada is quite innovative and helpful. They are available 24*7 to assist you. We never faced any issues regarding call connectivity or call transfer. They have been the perfect solution for our business communications, and their professional services help us efficiently manage high call flow volumes. Fonada is doing an admirable job in helping us keep our customers happy.
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