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Fonada - Trusted CPaaS Solution Provider

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    Cloud Telephony Solutions
    to Enhance Customer Engagement

    Fonada offers end-to-end cloud telephony services to help businesses connect, inform and sell cost-efficiently. Our Voice, SMS and AI-Enabled solutions can help you become a household name cost-efficiently.

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    Voice
    Response

    Connect with customers through our multiple voice solutions including IVR, Cloud Contact Center, Number Masking, Click to Call, and more.

    Artificial
    Intelligence

    Leverage voice bots and chatbots to deliver customer engagement at scale without infrastructure costs.

    Message
    Response

    Send promotional and transactional messages through SMS and WhatsApp Business API.

    Trusted CPaaS Solutions To Boost Business Growth

    Leverage Fonada’s end-to-end cloud telephony solutions to inform & engage your customers at scale & cost-efficiently.

    Interactive
    Voice Response (IVR)

    Automate inbound calls to interact with customers via pre-recorded voice messages with DTMF input using a keypad. Record any message whether in your own voice or someone else’s.

    Automated
    Outbound Calling

    Send bulk voice SMS to a large-scale audience to maximize the brand reach with multichannel dialing and retry mechanism.

    Missed Call
    Platform

    Inform effectively with registered dialer numbers as it disconnects after one ring.

    Google Verified
    Calls

    Leverage Google Verified Calls to contact customers more credibly and enhance call pickup rate.

    Customer Engagement Products To Help You Scale

    Fonada offers end-to-end cloud telephony services and customer engagement solutions that are reliable and cost-efficient to help small businesses and startups scale faster.

    Calling API

    Ensure more personalized calls to your customers with greetings, and premium services for long-time consumers within an app or website.

    Virtual Number

    Eliminate the physical limitations of traditional telephonic communication with a cloud-based telephony solution. Leverage low prices, simple setup, flexibility, and versatility.

    Number Masking

    Protect the identity of your customer and agent through number masking. Avoid off-portal engagement and prevent fraudulent attacks.

    Toll-Free Number

    Deliver robust round-the-clock customer support cost-efficiently. Boost brand identity and achieve better call delivery rates.

    Inform and Interact With Customers At Scale

    Fonada – The trusted cloud telephony service provider can help you reach millions of customers within seconds cost-efficiently.

    Brand Promotion

    Elevate your brand promotions with strategized and synergized campaigns including products & services, brand visibility, ranking, and subject to government policies.

    Businesses Growth

    We nourish businesses, government enterprises, and NGOs with our path-paving business communication tools. generating many new leads for the sales team.

    Customer Engagement

    Integrate essential marketing platforms to enhance customer loyalty with surveys, polls, promotional offers, business feedback, and more.

    Consumer Connect

    Conduct massive outreach programs to promote and monitor the effect of the promotional campaign.

    Improve Business Outcome Through Minimal Resources

    Fonada has developed advanced AI-based solutions including chatbots and voice bots to help you deliver
    customer support and engagement at a fraction of traditional costs.
    01
    Speech Recognition

    Analyze phone call recordings or live calls to study speech patterns and keywords to detect a speaker’s emotional state.

    02
    Text to Speech

    Enhance your customer’s experience with customized, human-like voice messages with empathy.

    03
    Voicebot / Chatbot

    Respond appropriately to customers through automated responses triggered from Voicebot or Chatbot.

    Send Alerts, Updates And Promotional Offers Through SMS

    Fonada’s text solutions are designed for businesses that need to constantly inform customers and run promotions
    at scale.
    01
    Promotional SMS

    Send product updates, discounts, offers, and more to millions of customers within a few minutes.

    02
    Transactional SMS

    Transaction SMS keeps your customers informed about the latest offers, notifications, and OTP.

    03
    WhatsApp API

    Send promotional updates and transactional messages on customers’ WhatsApp.

    For Small Business & Startups

    Fonada can help startups and small businesses leverage premium cloud telephony solutions without worrying about steep setup and infrastructure costs. You can instantly start marketing and selling your products or services through our cloud based solutions that can scale concurrently with your business.

    For Enterprise Business

    Fonada offers reliable and scalable cloud-based CPaas solutions for enterprises. We can help you build custom solutions that can handle your growing business requirements while ensuring the best cybersecurity practices. We constantly innovate to help you stay ahead of the market.

    Why Choose Fonada

    Fonada can help businesses become a household name. Our cloud telephony services and CPaas solutions are designed to reach to millions of customers within seconds. We help you achieve customer engagement and marketing efforts at scale.

     Reliable

    Ensure cost-efficient and reliable customer engagement without any down time.

     Scalable

    We offer scalable CPaaS solutions that grow effortlessly with your business.

     Secure

    Enjoy enterprise grade security to ensure absolute data integrity of your customers.

    Why Choose Fonada

    Customer Reviews

    Join Us As A Partner

    Fonada has partnered with top companies including Google and TrueCaller to deliver flawless customer engagement solutions. We work strategically with our partners to ensure innovation and quality are delivered cost-efficiently and reliably.

    Our Blog

    Updates from Industry and Experts.

    Frequently Asked Questions

    Starting in 2014, Fonada avails automated broadcasting solutions to its clients for brand promotion, customer engagement, and transactional information. Fonada’s telecom automation helps businesses scale efficiently by boosting brand image, ROI, and future insights for better marketing strategies. With products like bulk SMS, IVR, OBD, click-to-call, number masking, and more, enterprises can rest assured to get unique solutions catered to their operational efficiency.

    Fonada, a leading contributor in the telecom automation industry, offers many broadcasting tools for businesses of all sizes. Fonada helps enterprises incorporate proficient products and services like IVR, OBD, Bulk SMS/Calls, google verified calls, Truecaller business caller ID solution, click-to-call, which offers substantial growth in business prospects and reduced operational costs.

    Fonada’s communication APIs provide wide-scale relevancy and technical support that can be integrated into a mobile application or web-based applications. We cater to industries, including the automotive sector, communication services, retail, education, financial services, publishing, travel, media and entertainment, logistics, e-commerce, and healthcare.

    Yes, Fonada offers a demo panel for businesses looking to get a broadcasting solution like SMS, OBD, IVR, and Whatsapp. Upon further request, we avail a volume of 100 – 1000 credits, depending upon the scale of the enterprise.

    After the trial period ends, Fonada asks the user to enter their payment details according to the volume requested by the company. Payment initiation can be done through any method, be it credit or debit card, net banking, or UPI portal.

    At Fonada, we protect our consumer’s privacy by implementing consensual corporate legality. By filling up our service form, we gather personal information like name, email, address, phone number, and services to enter your details in the database. Protecting confidential information is transmitted via Secure Socket Layer (SSL) technology, which can be authorized by only special access rights. We don’t share any information with outside parties and keep the information confidential to protect our consumers from fraud attacks and hackers.