What is an Automatic Call Distribution (ACD)? A Complete Guide to Clever Telephony
Imagine calling a company to resolve an issue, only to be put on hold for what feels like an eternity.
Fonada offers end-to-end cloud telephony services to help businesses connect, inform and sell cost-efficiently. Our Voice, SMS and AI-Enabled solutions can help you become a household name cost-efficiently.
Connect with customers through our multiple voice solutions including IVR, Cloud Contact Center, Number Masking, Click to Call, and more.
Leverage voice bots and chatbots to deliver customer engagement at scale without infrastructure costs.
Send promotional and transactional messages through SMS and WhatsApp Business API.
Leverage Fonada’s end-to-end cloud telephony solutions to inform & engage your customers at scale & cost-efficiently.
Automate inbound calls to interact with customers via pre-recorded voice messages with DTMF input using a keypad. Record any message whether in your own voice or someone else’s.
Send bulk voice SMS to a large-scale audience to maximize the brand reach with multichannel dialing and retry mechanism.
Inform effectively with registered dialer numbers as it disconnects after one ring.
Reach Your Audience Instantly and Establish an Effortless Communication on a Massive Scale with Bulk SMS.
Fonada offers end-to-end cloud telephony services and customer engagement solutions that are reliable and cost-efficient to help small businesses and startups scale faster.
Ensure more personalized calls to your customers with greetings, and premium services for long-time consumers within an app or website.
Eliminate the physical limitations of traditional telephonic communication with a cloud-based telephony solution. Leverage low prices, simple setup, flexibility, and versatility.
Protect the identity of your customer and agent through number masking. Avoid off-portal engagement and prevent fraudulent attacks.
Deliver robust round-the-clock customer support cost-efficiently. Boost brand identity and achieve better call delivery rates.
Fonada – The trusted cloud telephony service provider can help you reach millions of customers within seconds cost-efficiently.
Elevate your brand promotions with strategized and synergized campaigns including products & services, brand visibility, ranking, and subject to government policies.
We nourish businesses, government enterprises, and NGOs with our path-paving business communication tools. generating many new leads for the sales team.
Integrate essential marketing platforms to enhance customer loyalty with surveys, polls, promotional offers, business feedback, and more.
Conduct massive outreach programs to promote and monitor the effect of the promotional campaign.
Analyze phone call recordings or live calls to study speech patterns and keywords to detect a speaker’s emotional state.
Enhance your customer’s experience with customized, human-like voice messages with empathy.
Respond appropriately to customers through automated responses triggered from Voicebot or Chatbot.
Send product updates, discounts, offers, and more to millions of customers within a few minutes.
Transaction SMS keeps your customers informed about the latest offers, notifications, and OTP.
Send promotional updates and transactional messages on customers’ WhatsApp.
Fonada can help startups and small businesses leverage premium cloud telephony solutions without worrying about steep setup and infrastructure costs. You can instantly start marketing and selling your products or services through our cloud based solutions that can scale concurrently with your business.
Fonada offers reliable and scalable cloud-based CPaas solutions for enterprises. We can help you build custom solutions that can handle your growing business requirements while ensuring the best cybersecurity practices. We constantly innovate to help you stay ahead of the market.
Fonada can help businesses become a household name. Our cloud telephony services and CPaas solutions are designed to reach to millions of customers within seconds. We help you achieve customer engagement and marketing efforts at scale.
We offer scalable CPaaS solutions that grow effortlessly with your business.
Enjoy enterprise grade security to ensure absolute data integrity of your customers.
We have partnered with Fonada, an advanced cloud telephony service provider for over 6 months and the experience so far has been amazing. We never had any issues with their cloud telephony services as they deliver what they promise. Their 24*7 support team is always ready to assist you in every possible manner. We will recommend Fonada as the first choice for OBD Solutions, True caller and SMS.
The support team at Fonada is quite innovative and helpful. They are available 24*7 to assist you. We never faced any issues regarding call connectivity or call transfer. They have been the perfect CPaaS solution provider for our business communications and their professional services help us efficiently manage high call volumes. Fonada is doing an admirable job in helping us keep our customers happy.
I have been using Fonada's IVR service for two years and I am highly impressed. Their prompt support and after-sales offerings are excellent and have benefited my organization. I am looking forward to a long-term partnership with Fonada.
Fonada has partnered with top companies including Google and TrueCaller to deliver flawless customer engagement solutions. We work strategically with our partners to ensure innovation and quality are delivered cost-efficiently and reliably.
Updates from Industry and Experts.
Imagine calling a company to resolve an issue, only to be put on hold for what feels like an eternity.
Introduction - How To Talk To CustomersThe way you communicate with clients continues to have a significant impact on your
What is PBX Phone System? All Business Owners Need to Know A private branch exchange, abbreviated as PBX, is a
In today's fast-paced business environment, companies constantly seek innovative ways to reach their customers and increase engagement. Voice broadcasting has
The Internet of Things (IoT) or IoT technology is now a well-established technology that is constantly evolving and improving. Its
Starting in 2014, Fonada avails automated broadcasting solutions to its clients for brand promotion, customer engagement, and transactional information. Fonada’s telecom automation helps businesses scale efficiently by boosting brand image, ROI, and future insights for better marketing strategies. With products like bulk SMS, IVR, OBD, click-to-call, number masking, and more, enterprises can rest assured to get unique solutions catered to their operational efficiency.
Fonada, a leading contributor in the telecom automation industry, offers many broadcasting tools for businesses of all sizes. Fonada helps enterprises incorporate proficient products and services like IVR, OBD, Bulk SMS/Calls, google verified calls, Truecaller business caller ID solution, click-to-call, which offers substantial growth in business prospects and reduced operational costs.
Fonada’s communication APIs provide wide-scale relevancy and technical support that can be integrated into a mobile application or web-based applications. We cater to industries, including the automotive sector, communication services, retail, education, financial services, publishing, travel, media and entertainment, logistics, e-commerce, and healthcare.
Yes, Fonada offers a demo panel for businesses looking to get a broadcasting solution like SMS, OBD, IVR, and Whatsapp. Upon further request, we avail a volume of 100 – 1000 credits, depending upon the scale of the enterprise.
After the trial period ends, Fonada asks the user to enter their payment details according to the volume requested by the company. Payment initiation can be done through any method, be it credit or debit card, net banking, or UPI portal.
At Fonada, we protect our consumer’s privacy by implementing consensual corporate legality. By filling up our service form, we gather personal information like name, email, address, phone number, and services to enter your details in the database. Protecting confidential information is transmitted via Secure Socket Layer (SSL) technology, which can be authorized by only special access rights. We don’t share any information with outside parties and keep the information confidential to protect our consumers from fraud attacks and hackers.