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What is a Toll-Free Number?

A toll free number is a telephone number that allows customers to connect with businesses for their questions and issues without incurring any charges from the person calling. These types of numbers are usually prefixed with one of the following three-digit codes: 800, 888, 877, 866, 855, 844, or 833.

Customers can dial the toll free number for business from any telephone or mobile device. The business pays all the charges for incoming and outgoing calls and provides an easy two-way communication channel for its customers.

How Business Toll Free Number Services Work?

Toll-free numbers allow customers to call any business without being charged. Businesses bear the call cost. They pay the charge to the toll free number service provider for the use of the number depending on their subscription mode.

Working Functionality of Business Toll Free Telephone Number

Stage 01
Get a Toll Free Number

You can buy toll free number from the best toll free number provider in India like Fonada. Purchase an easy number from the toll free number service provider so your customers can remember it for a long time.

Stage 02
Customize the Call Flow

When a customer dials a toll-free number, the call is routed through the toll-free service provider's network to the business's telephone system. With our toll free number services, you can efficiently personalize the call flow and set call routing parameters to ensure a seamless customer experience.

Stage 03
Publish the Number on your
Website

After setting up call routing parameters, publish the number on your website and marketing collateral to receive calls from your customers

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Why Does Your Business Need Toll Free Number ?

Boost your services and products efficiently with Toll free telephone number campaigns.

Increase
Customer Reach

Toll-free numbers enable customers to contact a business for their queries and issues in realtime, regardless of location. This helps businesses expand their customer base and increase sales.

Increase
Lead Conversion

Toll free number for business helps to drive higher call pick-up rates, which results in significant lead conversion rates for businesses.

Build
Professional Image

Toll-free numbers for business boost businesses' professional image, making them appear more reliable, established and trustworthy.

Boost
Customer Satisfaction

Customers are not charged for calling the toll free number, which encourages them to build a bond of trust with the business.

Expand
Global Reach

With toll-free numbers, businesses have an opportunity to expand their customer service reach across the country.

Track
Marketing Campaigns

Track your marketing campaign effectiveness with toll-free number solutions. These numbers can be used in marketing and advertising campaigns to increase brand awareness.

24x7
Availability

With toll-free business numbers, be available to your customers even after business hours.

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Features of Toll-Free Numbers

Call Recording

Call recording enables you to record incoming calls for training, quality assurance, or compliance purposes.

Routing Calls

Call routing enables the free agents to take customer calls, reducing customer wait times.

IVR

Use the multi-level menu on the IVR to answer each customer’s query immediately.

Detailed Reporting

Access detailed and customized reports for all incoming and outgoing calls.

Unlimited Channels

Get unlimited parallel calls on the same number.

CRM Integration

Our easy-to-use APIs integrate seamlessly with your CRM.

Call Tracking

Track calls and measure their effectiveness at every stage efficiently.

Frequently Asked Questions

How to get toll free number in India?
To buy a toll free number in India, an individual or a business can contact toll-free number services providers such as Fonada. By following the few steps mentioned below, you can get a toll-free number for your business
  • Select a toll-free number service provider
  • Selecting a number of your choice
  • Purchase a plan
  • Upload personal details
What is a Toll-Free Number?
A toll free number is a telephone number that allows customers to connect with businesses for their questions and issues without incurring any charges.
What are the benefits of using a toll-free number for my business?
Toll free numbers are a handy and effective method for a business to promote its brand image nationwide. For established enterprises, a toll-free number empowers a strong and authoritative presence in the market. The benefits of using a toll-free number for a business are:
  • Free calling service for customers
  • Boost your brand image.
  • Increase Lead Conversion
  • Boost Customer Satisfaction
  • Track the effectiveness of your campaign
  • 24*7 customer support.
Do callers get charged when they call on toll free numbers?

No, The customer is not charged for connecting with a business. The organization bears the cost of the call.

In India, how much does it cost to buy 1800 number?

The cost for an 1800 number in India varies by provider and features, generally ranging from ₹500 to ₹1500 monthly.

Is it true that toll-free numbers enhance business?

Yes, toll-free numbers boost business by improving customer accessibility, fostering credibility, and encouraging inquiries or sales. They are used by businesses to facilitate smoother communication.

What's the difference between a virtual and a toll free number for business?

A virtual number operates via the internet, accessible from anywhere, while a toll-free number allows callers to reach a business without incurring charges.

When calling a business toll-free service, are callers charged?

No, callers are not charged

Who uses toll free numbers, and why?

Businesses use toll-free numbers to enhance customer service, encourage inquiries, and establish a national presence by enabling free calls for customers, boosting accessibility and trust.

How do I dial a toll-free number from my cell phone?

Dial the toll-free number directly; it's typically 1-800 or another prefix, omitting the area code, for free calls.

Is it possible to call an 1800 number through WhatsApp?

No, it is not possible

Is it possible to contact 1800 numbers through Skype?

Yes, Skype allows calls to toll-free numbers, including 1-800 numbers, but charges may apply based on your subscription or payment method.