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What is a Toll-Free Number?
A toll free number is a telephone number that allows customers to connect with businesses for their questions and issues without incurring any charges from the person calling. These types of numbers are usually prefixed with one of the following three-digit codes: 800, 888, 877, 866, 855, 844, or 833.
Customers can dial the toll free number for business from any telephone or mobile device. The business pays all the charges for incoming and outgoing calls and provides an easy two-way communication channel for its customers.
How Business Toll Free Number Services Work?
Working Functionality of Business Toll Free Telephone Number
Stage 01Get a Toll Free Number
You can buy toll free number from the best toll free number provider in India like Fonada. Purchase an easy number from the toll free number service provider so your customers can remember it for a long time.
Stage 02Customize the Call Flow
When a customer dials a toll-free number, the call is routed through the toll-free service provider's network to the business's telephone system. With our toll free number services, you can efficiently personalize the call flow and set call routing parameters to ensure a seamless customer experience.
Stage 03Publish the Number on your Website
After setting up call routing parameters, publish the number on your website and marketing collateral to receive calls from your customers
Why Does Your Business Need Toll Free Number ?
Boost your services and products efficiently with Toll free telephone number campaigns.
Increase Customer Reach
Toll-free numbers enable customers to contact a business for their queries and issues in realtime, regardless of location. This helps businesses expand their customer base and increase sales.
Increase Lead Conversion
Toll free number for business helps to drive higher call pick-up rates, which results in significant lead conversion rates for businesses.
Build Professional Image
Toll-free numbers for business boost businesses' professional image, making them appear more reliable, established and trustworthy.
Boost Customer Satisfaction
Customers are not charged for calling the toll free number, which encourages them to build a bond of trust with the business.
Expand Global Reach
With toll-free numbers, businesses have an opportunity to expand their customer service reach across the country.
Track Marketing Campaigns
Track your marketing campaign effectiveness with toll-free number solutions. These numbers can be used in marketing and advertising campaigns to increase brand awareness.
With toll-free business numbers, be available to your customers even after business hours.
Features of Toll-Free Numbers
Call recording enables you to record incoming calls for training, quality assurance, or compliance purposes.
Call routing enables the free agents to take customer calls, reducing customer wait times.
Use the multi-level menu on the IVR to answer each customer’s query immediately.
Access detailed and customized reports for all incoming and outgoing calls.
Get unlimited parallel calls on the same number.
Our easy-to-use APIs integrate seamlessly with your CRM.
Track calls and measure their effectiveness at every stage efficiently.