What distinguishes a virtual number from a toll-free number?

A virtual number is an indirect phone number. These numbers route incoming calls to the owner’s pre-set phone number. A toll-free number is one in which the calling party pays nothing, but the subscriber pays for the calls. Toll-free numbers start with 1800 and have 11 digits.

Is it safe to use virtual phone numbers?

Virtual phone numbers are easy, secure, and inexpensive, making them the perfect tool for businesses and individuals.

Can a business have multiple virtual numbers?

Yes, businesses may buy multiple virtual phone numbers depending on their needs.

What does a VIP number mean?

VIP numbers are vanity numbers. It’s an easy-to-remember number with the numbers you want or your preferred format. These fancy numbers cost a small price.

VIRTUAL NUMBER SOLUTIONS FOR BUSINESSES

Q: What is a virtual phone number?

A virtual phone number has no physical location. Virtual numbers work with VoIP desk phones, cell phones, and softphones. It’s perfect for office or work-from-home workers.

Get A Virtual Phone Number Instantly To Streamline your Business Communications.

Get A Premium Virtual Number In Less Than 3 Minutes

Manage your business calls efficiently with a single virtual number from anywhere, anytime. A cloud-based virtual number lets you personalize and answer calls anywhere, loaded with easy-to-use and advanced features.

Never miss a potential call with a virtual number. Choose from our toll-free, local, and national virtual number inventory to get connected to your potential customers.

What Is A Virtual Phone Number?

A virtual phone number has no physical location. A virtual number is like a cloud number that works over the Internet. Usually, these numbers are programmed to route incoming calls to one of the pre-decided telephone numbers chosen by the client. These numbers are largely used by businesses to connect with their customers to establish a local presence for sales or support.

The best benefit of using these numbers is freedom from on-site technology and hardware.It lets users access potential customers with a simple Internet connection. Business enterprises need a reliable internet connection to employ hosted phone numbers across India. Significant types of cloud-based phone numbers include:

Why Do Businesses Need Virtual Phone Numbers?

A virtual phone number helps companies to integrate and simplify their business systems to improve overall efficiency. Businesses use virtual numbers to streamline call management for enabling compliance, enhancing customer privacy, data security and track calls made between customers and staff.

With the help of virtual numbers, businesses centralize their call management process while ensuring a secure, user-friendly and professional customer experience.

Business enterprises can have the following prime benefits of using virtual numbers:

#1
Agents can manage their calls anywhere and anytime.

#2
Calls forwarding to the personal numbers of management.

#3
Convenient missed calls, outbound calling and IVR solutions.

#4
Easy to couple your virtual number with different valuable services.

#5
Easy voice recording during the call.

#6
No off-platform transactions due to number masking.

Features Of Virtual Number

Unlimited Calling Channels
Efficiently answer high call volume by using our unlimited calling channels.

Instant SMS/Email Alerts
Keep all your agents updated about received and missed customer calls by sending SMS and email alerts.

IVR Integration
Gives your customers a seamless calling experience every time they connect with you using IVR powered virtual number solution.

Call Recording
With an automated call recording feature, you can record calls, monitor customer service quality and make better business decisions.

Call Routing
Smartly route incoming calls to the right agents and departments using the customizable call routing feature.

Customizable
Customize the system to complete the needs of your business.

Call Forwarding
Enable call forwarding to several numbers based on your needs.

Parallel Ringing
Use virtual numbers to ensure agents don’t miss any calls.

Benefits Of Virtual Number Solution

Call Tracking Dashboard
Track customer interactions and process quality with call recording and analysis dashboard.

Eliminate Setup Cost
Eliminate costly on-premise hardware setup and maintenance costs.

Manage Business From Personal Number
Instantly route customer calls to the appropriate specialists based on their selection from a multilevel IVR menu.

Centralized Customer Support
With a single virtual number, businesses enable customers to connect with them for their queries without any hassle.

Improve Efficiency
Handle multiple calls efficiently, track conversations in real-time and get complete insights into incoming calls.

Geographic Flexibility
Expand your local and national reach using virtual phone numbers with different area codes.

Personalized Experience
Provide a seamless experience whenever callers connect with you using self-answer and virtual receptionist features of IVR.

Cost Efficient
Pay-as-you-go, scalable.

Establish A Local Presence For Sales Or Support
Virtual numbers help you establish a local presence for sales and support, irrespective of the geographic region.

Maintain The Integrity Of The Information
All your customers’ information and data are routed through one number.

Why Choose Fonada For Virtual Phone Number Services?

Instant Setup
With our instant installation process, you can connect with your customers in no time.

Affordable
Fonada offers fully developed cloud telephony solutions at the most cost-efficient price.

Real-Time Reporting
Track your call center activities in real-time using our intelligent dashboard.

User-Friendly Portal
With our user-friendly portal manage and monitor calls easily.

API Integrations
Integrate CRM and third-party apps to enhance business solutions.

Best In-Market Pricing
Get a high-quality cloud-based telephony suite with minimum cost and effort.

Superior Quality
We offer high-quality cloud telephony services at the most affordable rates and ensure success rates, voice quality, and reduced latency.

99.99% Uptime Guarantee
Fonada offers an SLA-backed uptime of 99.99%.

24×7 Improved Customer Support
Get enhanced live support from our product specialists through email, chat, and call. We are available 24×7, you can connect with us via phone, email, and Twitter.

Your Trusted And Reliable Virtual Phone Number Partner In India

Expand your company’s geographic presence without office space. Buy virtual numbers with various state codes to have a company presence in as many locations as you want. Enjoy the comfort of managing calls remotely with our virtual phone number solution.