DRIVE RELIABLE & TRUSTED ENGAGEMENT AT SCALE
Optimize your business communication process with our robust CPaaS & customer engagement solutions. Engage your customers on their preferred channels and provide a personalize experience
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Why Choose Fonada?
Fonada offers cost-effective cloud telephony solutions with unified communication channels, scalability, and advanced features. It ensures reliability and operational efficiency, supported by excellent customer service.
Our Customer Engagement Solutions
Cloud Contact Center
Looking to run a call center on a budget? Need to track your agents’ performance and productivity?
Upgrade to Fonada’s Cloud Contact Center solutions for efficient call management, detailed agent performance, and productivity tracking, all at an affordable price.
WhatsApp Business API
Are Limited customer engagement channels resulting in missed opportunities for sales and support?
WhatsApp Business API integration allows businesses to engage with customers on their preferred messaging platform, boosting interaction and satisfaction.
RCS
Facing limited engagement and interactivity in current SMS marketing strategies.
Utilize RCS for rich media messaging, enabling interactive and engaging campaigns to captivate customers and drive conversions.
Click to Call backed by Virtual Number
Are your customers struggling to quickly connect with support or sales reps, resulting in missed opportunities?
Implement a Click-to-Call solution backed by VNM to integrate a call button on your websites or apps and let customers connect with your business in a single click, boosting conversion rates and customer satisfaction.