I have been using Fonada's IVR service for two years and I am highly impressed. Their prompt support and after-sales offerings are excellent and have benefited my organization. I am looking forward to a long-term partnership with Fonada.
The best approach to reach customers is through calling. It’s personal, fast, and, most importantly, human. Our phone calling API manages, monitors, and triggers calls programmatically. Calling APIs integrate voice calls with CRM, help desk websites, and applications.
What is Calling API?
An API call is when a client application requests data from an API and the API delivers it to the client.
Why Calling API for your business?
Enhanced call tracking
Call API records and monitor the calls and automatically provide visibility and insight.
Click-to-call API benefits CRM, help desk, and other applications. You can dial by clicking a button.
Protect customers' privacy
Number masking protects the caller and callee’s privacy. It hides information about both parties behind a virtual number.
Enabling customer self-service
Automate common customer queries and let them use IVR to cancel a ticket and check their account balance.
Dynamic call flows
Call API program call flows based on customer input and programmatically route calls to the right agent.
Calling API features
Allocation of Virtual Numbers
You can dynamically fetch, remove, purchase, and assign virtual numbers to call flows.
Enable phone calls from within your website or mobile app.
Authentication without a password
You can authenticate the user with the missed call with OTP.
Affordable number mapping
Manage customer conversations with a limited number of virtual numbers and save money.
Virtual number allocation
You can dynamically buy, fetch, assign and remove virtual numbers to call flows.
Call & SMS campaign
You can do bulk SMS and phone calls with dynamic or static content.
How does Calling API work
Try Calling API Solutions for
10 Days Free
Signup and get 1000 free call and SMS credits
Sign Up for a free trial.
Benefits of calling API solution
Accelerate quality leads by a significant percentile to boost campaign effectiveness, regardless of the organization size. Get valuable data from your customer and non-customer base with missed call service and improve the quality of service delivered to the customers.
Why Choose Fonada for Best Missed Call Solutions?
Your trusted and reliable calling API partner in India
Fonada provides simple, secure sign-ups and logins to protect your business and promote conversions. Our APIs deliver smart, scalable phone number verification across platforms and languages.
You can Implement our voice calling and experience better engagement, efficiency, flexibility, and decreased prices. We provide a complete solution for assured call delivery and high-quality voice calling.
Fonada voice API works across platforms and channels, and you can integrate PSTN, SIP, and VoIP to handle the app, web browser, mobile, and landline calls. You can also enjoy a supercarrier network and high-quality phone experience in one place.
Frequently Asked Questions
Integrating voice calling into any application or website is possible using a call API. It connects the PSTN (public switched telephone network) and online apps. Voice API enables software call control, custom call flows, and more.
Most web APIs are between the app and server. The user makes an API call that instructs the application to do something, and then the application asks the webserver to do something. The API call is the application’s request to the web server.
Protect client privacy
Mask customers’ numbers from the customer service agent.
You may customize an IVR for consumers that call from a given area or use a specific product.
Automatically record calls, capture caller number, and call length.
Improve customer experience
Automatically route calls to the right agent based on preset criteria.
Call flow management
Use cases-based monitoring, management, and call triggering.
Private, public, composite, and partner are four APIs in web-based applications.
There is no limitation on miss calls on per-day usage.
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