Case Study

Overview

Browse our effective solutions integrated by esteemed clients.

Be it a start-up, small business, or a large enterprise, Fonda pride itself on working with growing businesses of all stratagem. We aim to help companies grow substantially through our communication tools. We help verticals build improved operational efficiency, better call delivery rates, and enhanced customer satisfaction. Here are a few of our client’s success stories who availed of our broadcasting services.

new project
When you experience cellular service issues, try to hold your smartphone to the ceiling, avoid certain workplace areas, and stick Read more
What is the use of text-to-speech
Enhanced user experience is something that all business enterprises prefer to do to serve their customers and improve their customer Read more
DLT Registration for SMS Service in India
With the onset of the digitalized market in India, things have become easily accessible, and Telephonic communication with people far Read more
SMS Marketing India
Every business entity in India must send messages to accomplish its marketing purposes. Gone are the days of mono-channel marketing. Read more
whatsapp integration
Inbound and outbound calls are vital for every customer service. Call centers of all sizes need to record, track, and Read more
whatsapp integration
WhatsApp is a famous messaging app people use to achieve personal and business communication purposes. Business organizations generally ask why Read more
mms vs sms
We always transmit messages to others. People used to only be able to talk to each other through letters, but Read more
What is Rich Communication Services
Introduction Rich communication services (RCS) is a new way to send rich media SMS, including text, media, and other content. Read more
SIP Calling Meaning
Session Initiation Protocol, or SIP, is a signaling protocol used in Voice over IP (VoIP) and other real-time applications. It Read more
landline number provider
Businesses make critical decisions when it comes to selling products and services, presenting brands and values, and serving customers. A Read more
reminder message
Companies and organizations use many ways to communicate with their valued customers regarding a product or service. Reminder massage is Read more
Promotional SMS vs Transactional SMS
As a business owner, you constantly seek new methods to promote your products or services and attract more customers. SMS Read more
inbound and outbound meaning
With the rise of customer service concepts and serving customers through voice channels, phone calls have become a part and Read more
sms verification
In today's modern world, data privacy is the prime concern. Online web intruders and spammers always search for one opportunity Read more
Whatsapp Api
WhatsApp is the world's most popular messaging service, with over 2 billion users. Almost all your customers are using WhatsApp Read more
Voice Calling API
Modern customers prefer conversations with organizations not transactional relationships. They can opt for any communication mode. But the voice is Read more
Boost Your Outbound Call Strategy
For many businesses, outbound calls are the primary method for agents to interact with customers. Hence, it is crucial to Read more
Call Forwarding vs Call Transfer
Organizations need to deal with higher call volume; that's why they set up their dedicated call centers or take help Read more
Conversational AI
Conversational AI Introduction Customers now want digital assistance, instant gratification, quick responses, and customized experiences from the businesses they support. Read more
how to call someone
Calls are the prime mode of communication these days. They are an effective and reliable communication source; we can simply Read more
Benefits of Chatbots
The idea of robots taking over the world seems blurred and impossible, and it just appears as a fictional plot Read more
missed call service
Many businesses use missed call services for various reasons, like allowing customers to ask for a callback, getting customer feedback, Read more
Benefits Of IVR
Introduction In today's competitive market, running a company is not easy. Business owners must manage a million responsibilities while maximizing Read more
voice calling api
Communication is a power that can turn back the clock; the only need is to understand how to use it. Read more
Missed Call Marketing
Do you remember when telephone call rates used to be very high, and we often got missed calls from our Read more
Best Instant Messaging
Text messaging has driven communication since its inception. Even though the first text message was probably sent more than two Read more
Phone Number Masking
Advanced communication facilities have changed the way we communicate. Today calling devices have become an essential part of our lives. Read more
virtual local phone number
Virtual phone numbers are today's advanced interaction channels that allow communication with anyone worldwide using internet-connected devices. Therefore, it is Read more
Top Virtual Phone Number Providers
Handling business phone call with your contact number affects your privacy and becomes highly inconvenient over time. Additionally, it does Read more
SMS OTP Verification
Businesses send a one-time password (OTP) and SMS text to the user's phone as part of the SMS OTP verification Read more
toll free number
Whatever the industry or market in which your business operates, it must provide clients with a simple and effective method Read more
Top 10 Bulk SMS Provider
Bulk SMS services help businesses target large client bases within a few seconds. These services are quite helpful for startups Read more
micro soft teams
Experiencing high call volumes is the reflection of your expanding customer base. While handling customers’ inquiries, it’s essential for you Read more
How do IVR Service Providers Help Businesses to Grow?
IVR solution or IVR (Interactive voice response) is an automated phone system enriched with multiple features that help businesses grow and Read more

Trade India

Number Masking Solution

The answering agent call gets patched. The seller inventory is protected as all numbers are masked.

Customized Panel

Personalized panel features for efficient operations.

Direct Inwards Dialling (DID)

Each TradeIndia merchant is assigned a DID. About 1 Lakh numbers are mapped behind each DID.

Multiple CLIs

Trade India is using 10,000 numbers from Fonada, with CLIs in 12 cities.

Call Records

Call details retrieved for Agents are sent to Analytics and Training.

Snapdeal

Outbound Dialing

Snapdeal delivers related information with a prompt sent to the customer with their order number and product name.

Delivery Updates

Fonada sends a voice call reminder to Snapdeal customers about the delivery of their products.

Interactive Voice Response (IVR)

Through the assigned IVR key on their phone keypad, every customer receives an IVR prompt regardless of customer purchase or not.

Data Analytics

Snapdeal plan their logistics according to the information sent back to the analytics, such as name, address, time of call, and frequency of redialling

API Integration

Snapdeal sends the customer data via HTTP API that retrieves information about the delivery.

Text-to-Speech Engine

The Fonada Text-to-Speech engine converts all dynamic product details into voice prompts in real-time.

Paisabazaar

Campaigns

Fonada runs multiple campaigns for Paisabazaar for better brand reach.

Promotional Messages

Policy Bazaar delivers promotional voice messages to the target customer base.

Interest Indicators

The customers are classified based on listening duration. These individuals are followed up with a custom SMS with a link to register on the Paisabazaar platform.

Personalized Panel

The Paisabazaar team uploads predefined sets of targets and prompts via the Fonada Panel.

API Communication

Paisabazaar utilizes messaging APIs to trigger SMS delivery in real-time.

Data Analytics

The Fonada panel streamlines all processes and displays relevant analytics for better agent performance.