10 Best VoIP Service Providers in 2024

Choosing a dependable (voice over internet protocol) VoIP service providers necessitates thorough research and a strategic approach. It’s crucial to comprehend and assess your specific requirements before making a selection. The VoIP market is expected to surpass $55 billion by 2025, indicating substantial global investments in this pioneering technology by companies worldwide. 

If you’re managing an organization and aiming to explore the boundless possibilities of technology, it’s crucial to have a comprehensive understanding of reliable and trusted VoIP service providers. This blog post illuminates the leading VoIP providers in 2024. We highly recommend reviewing the advantages and limitations of each provider outlined in this article. By doing so, you can select the service that best aligns with your specific organizational needs.

So let’s get started…

Who are VoIP Service Providers and What do they do?

VoIP service providers are companies that offer advanced cloud-based communication services instead of traditional phone lines. They enable users to make voice and video calls, send messages, and conduct meetings over the Internet. These providers offer the necessary technology, software, and equipment to facilitate these services, tailored to the specific needs of businesses or individuals. 

Their offerings may include features like call routing, voicemail, conferencing, and integration with other software tools. VoIP service providers cater to both commercial enterprises and residential users, aiming to streamline communication while leveraging the advantages of internet-based connectivity.

The Best 10 VoIP Service Providers in 2024

Here are detailed descriptions of the top 10 trusted and high-quality VoIP service providers. Compare their offerings to determine the best match for your specific VoIP needs.

1) Fonada

Fonada stands out as a highly trusted and prominent Cloud Telephony Solutions & service provider in India. Renowned for its provision of cost-effective cloud telephony services, the company caters to communication issues of businesses of all sizes. Leveraging advanced technologies, Fonada offers seamless cloud telephony solutions, including virtual numbers, IVR systems, Cloud call centers, number masking, toll-free numbers, and more. Boasting an extensive network architecture and robust data centers, Fonada is widely regarded as one of the foremost providers for voice and messaging solutions in the VoIP industry.

Types of Cloud Telephony services and features offered at Fonada include: 

• Voice/SMS Broadcasting Solution
• Audio/Video Conference Solution
• Cloud Call or Contact Center 
• Multi-level IVR solution 
• Virtual Number Solutions
• UCaaS 
• CPaaS services 
• Hosted PBX Solutions

Being an experienced and advanced Cloud Telephony service provider, the company aims to facilitate an array of customized communication solutions for businesses.  

2) CallHippo

CallHippo emerges as another popular VoIP service provider empowering businesses to connect with their global customer base. Claiming a setup time of less than 3 minutes from anywhere globally, CallHippo ensures swift account establishment.

Their business phone system integrates with leading CRMs like Zoho, HubSpot, and PipeDrive, along with productivity tools like Slack and Intercom.

The VoIP solutions and features offered at CallHippo encompass:

• Advanced Analytics
• Call Monitoring
• Warm Transfer
• Call Recording
• Live call monitoring
• High-definition voice calling
• Audio conferencing
• Auto-attendant
• IVR
• Power dialer
• Smart calling routing
• Automatic Call Distribution

CallHippo provides high-quality transcriptions and prioritizes user-friendly setups across all its VoIP solutions.

3) Ecosmob

Ecosmob is one of the trusted names among the best quality VoIP service providers. The company helps businesses access customized and reliable VoIP solutions. They use advanced technologies like FreeSwitch, Kamailio, Opensips, Asterisk, and more to design high-quality cloud telephony solutions for all web-based business communication. 

Some advanced features offered by Ecosmob includes 

• Voice and SMS Broadcasting Solutions
• Contact Center/Call Center solutions
• Web-based Conference Solution
• Fax over IP
• Telepresence
• Session Border Controller
• Hosted PBX Solutions
• VoIP Switch
• Class 4 Softswitch
• Retail VoIP Switch
• Class 5 Softswitch
• Unified Communication Platform
• Dynamic IVR Solution

Businesses looking for affordable VoIP solutions can rely on this company and get customizable solutions as per their needs and requirements.

4) Grasshopper

Grasshopper stands out as an excellent VoIP provider tailored for small businesses. It offers diverse plans based on users’ requirements for phone lines and extensions. Starting with its basic plan featuring one phone number and three extensions, the scale-up options provide five lines with unlimited extensions.

Additionally, Grasshopper enables users to craft personalized messages, aiding customers in reaching the right extension for their specific needs.

The array of VoIP solutions and features available at Grasshopper includes:

• Business Texting
• VoIP/Wi-Fi Calling
• Virtual Fax
• Instant Response
• Voicemail transcription
• Call-forwarding
• Mobile and desktop apps
• Simultaneous Call Handling
• Custom Greetings
• Reporting
• Ruby Receptionist

Grasshopper offers a 7-day free trial for first-time users, accommodating various business requirements through its feature-rich offerings. Its user-friendly apps are accessible on both mobile and desktop platforms.

5) RingCentral

RingCentral is widely recognized as one of the premier VoIP service providers, esteemed for its commitment to delivering top-notch, cost-effective cloud telephony services worldwide. With a focus on addressing communication challenges encountered by small businesses, the company has garnered immense popularity. Its reputation thrives on the provision of high-quality services and reliable solutions. Furthermore, RingCentral stands out due to its advanced and appealing features that have kept it at the forefront of the industry.

Service offerings

• IVR 
• Number Masking 
• Click to Call 
• Virtual Number 
• Internet fax and voice, text
• Videoconferencing
• Cloud-based hosted PBX system
• Call forwarding
• Missed Call 
• ChatBot 

RingCentral has a vast infrastructure that enables them to seamlessly integrate their products and services within CRM. The advanced technologies used by the company ensure a continuous flow of communication. Moreover, the company is popular for offering robust mobile applications for Android and iOS. 

6) Nextiva

The communication solutions offered by Nextiva are HIPAA-compliant. Besides, it secures its VoIP phone service using Transport Layer Security (TLS) and Secure Real-Time Transport Protocol (SRTP) encryption to avert third-party interception of calls.

What makes Nextiva stand out is its attention to security. They make sure their communication tools follow HIPAA rules, which are important for handling sensitive information. They also use encryption like TLS and SRTP to keep your calls safe from being listened to by outsiders.

Types of VoIP services at Nextiva include:

• Call Center Solution 
• VoIP Services 
• Text Messaging
• Online Faxing
• IVR 
• Conference Bridge
• VoIP Caller ID
• Voicemail to email
• Call queuing
• Unlimited calling
• Call forwarding 

Nextiva provides VoIP solutions that enable users unlimited calling across the US and Canada. What’s more, their plans include an enticing perk: every plan comes with access to video calling features.

7) 8×8 

8×8 stands out as another top-notch VoIP phone service provider, delivering exceptional features at an affordable rate. They present diverse packages tailored to varying needs: Express, ideal for small businesses seeking fundamental communication tools; X2, a comprehensive package encompassing voice, video, and chat for larger teams; and X4, catering to advanced call management and analytics requirements.

Their basic package encompasses voice and video calling, unlimited messaging capabilities, a versatile multi-level auto-attendant, and top-tier support.

At 8×8, users can explore a range of VoIP solutions and features tailored to meet diverse communication needs.

• AI-powered contact center 
• Local and toll-free numbers
• Call management
• SMS messaging 
• Analytics
• Integrations
• Visual voicemail
• Auto attendant
• Video conferencing
• Business SMS
• Team messaging

8×8 guarantees a seamless and rapid system setup, offering users a comprehensive array of features essential for effectively managing their business communications.

8) DialPad 

DialPad, a prominent player among top VoIP companies in the USA and globally, stands out for businesses with dispersed teams and a global clientele. Their wireless business phone system offers tailored packages—Standard, Pro, and Enterprise—to suit diverse business needs. The Standard package alone boasts an impressive array of features, including unlimited calling, SMS, and MMS, AI-driven call and voicemail transcriptions, integration with Google Workspace & Microsoft 365, limitless video meetings, and robust web and chat support.

VoIP solutions and features at DialPad encompass 

• Unlimited calling
• High-definition call quality
• SMS and MMS without limits
• Call forwarding
• Call recording
• Call routing
• Voicemail transcription
• Customizable greetings
• Voice Intelligence
• Integration with third-party services

DialPad’s strength lies in its provision of unlimited calling, backed by cutting-edge voice intelligence technology for streamlined communication. Additionally, its solutions seamlessly integrate with popular systems such as Google Workspace and Slack.

9) Ooma

Ooma ranks among the leading VoIP companies for small businesses seeking affordable options. Despite lacking some advanced features, Ooma’s packages cater to budget-conscious companies, delivering an accessible VoIP solution.

Their basic package encompasses essential features like a virtual receptionist, voicemail, call forwarding, and call logging. Users also benefit from desktop and mobile applications, enhancing connectivity for a seamless experience.

At Ooma, various VoIP solutions and features are available, tailored to diverse business needs.

• SMS messaging
• Software phone
• Ring groups
• Video conferencing
• Voicemail to email transcription
• Call monitoring
• Toll-free options

Ooma stands out as a top pick for small businesses seeking straightforward and affordable VoIP solutions. Their user-friendly offerings require no fixed contracts, providing flexibility in accessing their services.

10) Vonage

Vonage stands as a leading innovator in VoIP services, catering to both residential and small to medium-sized business needs. For businesses, Vonage offers flexible plans tailored to match their employee count and specific requirements, spanning Basic, Premium, and Advanced tiers.

Its extensive array of customizable features caters to individual preferences, bolstered by an AI-driven virtual assistant adept at voice commands.

The spectrum of VoIP solutions and functionalities provided by Vonage encompasses:

• Mobile and desktop apps
• Admin Portal
• Vonage meetings
• Business Inbox, and more.
• Toll-free numbers
• Vonage Support PLUS
• Call recording
• Visual voicemail

Vonage delivers a plethora of call routing choices and applications for both mobile and desktop platforms, coupled with seamless customization facilitated by communication APIs.

Wrapping Up 

In today’s market, there’s a multitude of business VoIP providers available to cater to your communication needs. To narrow down your choices effectively, it’s essential to conduct a comprehensive comparison of  VoIP phone services based on your specific requirements. The blog above highlights the top VoIP service providers in India, the USA, and globally, all of whom are esteemed players in the industry. If your business is based in India and you’re seeking communication solutions to streamline operations, Fonada emerges as an ideal choice. This company is equipped with essential features and solutions crucial for business growth. With Fonada’s solutions, you can not only streamline communication but also experience heightened productivity.