about the author

Arun Upadhyay

Meet Arun Upadhyay, the digital marketing wizard specializing in unified communications and cloud telephony. Arun's passion for technology and business communication is evident in his insightful writings about the latest trends in the digital world and cloud telephony. He strives to deliver the right content to users, ensuring they stay up-to-date with the latest advancements in the industry.

May 25, 2024

Top WhatsApp Marketing Strategies for Business Growth

The corporate world has since evolved immensely mainly caused of the adoption of social media market...

Read More

May 13, 2024

How To Schedule Messages On Whatsapp? Step By Step Guide

Are you curious to know if there’s a way to schedule WhatsApp messages? If so, you’re in...

Read More

Mar 02, 2024

What Is Call Screening? Definition And Best Practices

Are you getting annoying junk or spam calls? Is this hampering your productivity? Well, spam calls a...

Read More

Feb 02, 2024

What Is API Integration? Definition, Benefits & Use Cases

API integration in contact centers refers to the seamless connection and communication between diffe...

Read More

Jan 02, 2024

AI (Artificial Intelligence) Marketing: Types, Benefits & Use Cases

AI-powered marketing platforms provide smart solutions that help busin...

Read More

Dec 22, 2023

What Is PSTN? (Public Switched Telephone Network) How Does It Work?

The PSTN also known as Public Switched Telephone Network, is a system...

Read More

Dec 05, 2023

What Is A Custom Phone Number? (Meaning And Use Cases)

Custom phone numbers have become quite popular in today’s business landscape due to their ease...

Read More

Oct 13, 2023

What Is A Vanity Number? Meaning, Type And Benefits

A vanity number is a special type of phone number that is crafted to be easy to remember. These numb...

Read More

Sep 19, 2023

What Is A Business Phone Number? Everything You Need To Know

Taking care of business calls with a personal number can be annoying and not a good idea for your pr...

Read More

Sep 14, 2023

What Is Call Detail Record (CDR) ? (12 Key Benefits)

Wondering what is CRD and why it’s important for businesses? CDR full form is Call Detail Reco...

Read More

Sep 10, 2023

What Are Push Notifications ? ( 16 Benefits & Best Practises)

What Are Push Notifications? Push notifications are short messages or alerts sent from mobile app...

Read More

Sep 02, 2023

What Are SMS Notifications And Why Are They Important ?

Businesses use different digital channels to communicate with customers. Businesses with a low marke...

Read More

Aug 10, 2023

How To Schedule Messages And Its Benefits?

Human dependence on smartphones is increasing day by day. It would not be an exaggeration to say tha...

Read More

Jul 18, 2023

What Is MMS Messaging ? Its Uses, Benefits & Best Practices

MMS messaging is more engaging as it helps deliver multimedia messages in images, videos, and other...

Read More

Jul 14, 2023

What Is A Softphone And How Does It Work ?

Flexible communication solutions have gained immense popularity among businesses in recent years. So...

Read More

Jul 07, 2023

The Ultimate Guide To Learn About What Is B2B Marketing And How Does It Work

Business marketing differs from consumer marketing. There are unique d...

Read More

Jun 28, 2023

How Are Cloud Telephony Solutions Revolutionizing The Tech Industry?

Cloud telephony revolutionized the tech industry in ways you might not...

Read More

Jun 27, 2023

What Is Brand Awareness? Definition, Scope & Strategies

What Is Brand Awareness? Brand awareness denotes consumers’ acquaintance with a brand&rsquo...

Read More

Jun 20, 2023

CPaaS For Enterprises: Empowering Large-Scale Communication And Collaboration

People now constantly communicate online via chat, social networking s...

Read More

Jun 14, 2023

8 Effective Sales Strategies To Follow In 2024

A business journey entails several challenges, and experiencing low sales is one of them. Regardless...

Read More

Jun 10, 2023

What Is ISDN And How Does It Work?

ISDN stands for Integrated Services Digital Network. It is a telecommunications technology that was...

Read More

May 27, 2023

What Is Unified Communications As A Service (UCaaS) & How Does It Work?

UCaaS, a transformative acronym for Unified Communications as a Servic...

Read More

May 05, 2023

What Is Call Routing? How Many Types It Is? (15 Tips +10 Benefits)

When you’re operating a business, call routing may not be the first thing on your mind at the...

Read More

May 03, 2023

Top 10 Most Popular Bulk SMS Service Providers In India

Bulk SMS services help businesses target large client bases within a few seconds. These services are...

Read More

Apr 08, 2023

What Is PBX Telephone System? Decoded For Business Benefits

What Is PBX Phone System? All Business Owners Need To Know   A private branch exchange,...

Read More

Apr 01, 2023

What Is IoT (Internet Of Things) In The Telecommunication Industry? Decoded

The Internet of Things (IoT) or IoT technology is now a well-establish...

Read More

Mar 28, 2023

What Is Edge Computing? (Introduction, Components & Advantages)

Edge computing is a powerful distributed computing architecture that brings enterprise applications...

Read More

Mar 25, 2023

A Complete Guide To Phone Number Options In India For Entrepreneurs And Businesses

The phone number you use for your business can reveal a lot about your...

Read More

Mar 22, 2023

Why Is Customer Relationship Key To Grow Business And Build Trust ?

Establishing a strong bond with customers is a highly effective strate...

Read More

Mar 16, 2023

What Is GPT-4? (+Everything You Need To Know About It)

Introduction: Artificial intelligence (AI) has become a global phenomenon in recent months....

Read More

Mar 13, 2023

Why Do People Prefer Voice OTPs Over SMS OTP ?

Introduction Data security is always a problem for many organizations, and finding a service prov...

Read More

Mar 10, 2023

10 Mobile Messaging Tips To Optimize Your SMS Campaign

With business-optimized text messages, text services are the easiest and most efficient way to reach...

Read More

Feb 20, 2023

Cold Calling Tips To Drive Your Business

Introduction Cold calling is efficient for reaching new consumers. But what are the most effectiv...

Read More

Feb 18, 2023

Learn Everything About Click To Dial Solutions

Introduction Time is money for businesses. So why waste time dialing phone numbers manually when...

Read More

Feb 10, 2023

Google Introduces “Bard” As A Rival To ChatGPT AI

AI is the most transformative technology of our time. It has revolutionized traditional working meth...

Read More

Feb 07, 2023

Unlocking The Potential Of ChatGPT: A Comprehensive Guide

Ever since the launch of ChatGPT chatbot, the internet is in awe of it. It has the ability...

Read More

Feb 06, 2023

Top Customer Service Tips To Deliver The Flawless Customer Experience

Customer service has come a long way in recent years, but there are st...

Read More

Feb 02, 2023

What Is An One Time Password (OTP)? (+ Introduction & Benefits)

One-time passwords (OTP) are a highly effective way to improve business communication and...

Read More

Jan 25, 2023

ChatGPT AI: Transforming The Modern Business Landscape

ChatGPT AI is a powerful and innovative language model that is transforming the modern business land...

Read More

Jan 15, 2023

Top 10 Uses Of SMS In Banking And Finance

Most banking and financial institutions have embraced the benefits of mobile messaging, but most sti...

Read More

Jan 12, 2023

Phone Number Masking: Meaning, Benefits And Real-Life Use Cases

Phone Number Masking is an advanced system that is designed to hide the sensitive information of bus...

Read More

Jan 10, 2023

Top Customer Focused Marketing Strategies For 2024

Customer Marketing Holiday sales offer brands a unique opportunity to prepare for the next year....

Read More

Jan 04, 2023

Define Sales Funnel And How To Build Sales Funnel That Converts?

A sales funnel guides your customers to make the transaction when they are ready to buy. It offers a...

Read More

Dec 27, 2022

Top 10 Advantages Of Telemarketing For Your Business

Introduction At some point in our lives, we all have got a telemarketing call from a company. Tel...

Read More

Dec 20, 2022

Top 10 Customer Experience (CX) Trends And Statistics For 2024

When establishing long-lasting relationships, brands know the significance and importance of custome...

Read More

Dec 18, 2022

What is A Sales Cycle? Why is it Important for your Business?

The definition of a company’s sales cycle can vary greatly depending on several fact...

Read More

Dec 15, 2022

What Is Direct Inward Dialing (DID) & How Does It Work?

Direct Inward Dialing (DID) offers a remedy to the challenges posed by automated call menus, fosteri...

Read More

Dec 09, 2022

How To Improve Sales Performance By Solving Productivity Issues?

Improving sales productivity and performance is the biggest challenge for sales leaders to crack. Sa...

Read More

Nov 18, 2022

How To Convince Customers In Sales And Buy From You?

In the modern world of buying and selling, every business owner looks for the right answer to the qu...

Read More

Nov 09, 2022

What Is Internet Communication & How Can We Communicate Over The Internet?

We all will accept that the Internet is a revolutionary invention for...

Read More

Oct 14, 2022

What Is SIP Calling? Learn Everything About SIP Calling

Session Initiation Protocol, or SIP, is a signaling protocol used in Voice over IP (VoIP) and o...

Read More

Oct 10, 2022

Why You Should Invest In Landline Number For Business ?

Businesses make critical decisions when it comes to selling products and services, presenting brands...

Read More

Oct 07, 2022

Simplifying Customer Communication With Text-Based Reminder Message

Companies and organizations use many ways to communicate with their va...

Read More

Sep 29, 2022

Promotional SMS Vs Transactional SMS: Key Differences And Benefits

As a business owner, you constantly seek new methods to promote your products or services and attrac...

Read More

Sep 14, 2022

How To Call Someone Globally From A Computer: 7 Most Popular Apps

Calls are the prime mode of communication these days. They are an effective and reliable communicati...

Read More

Sep 09, 2022

Learn Everything About Missed Call Services And How They Work

Many businesses use missed call services for various reasons, like allowing customers to ask for a c...

Read More

Sep 06, 2022

What Is Missed Call Marketing And How Does Missed Call Marketing Work?

Do you remember when telephone call rates used to be very high, and we...

Read More

Aug 31, 2022

Top 10 Best Instant Messaging (IM) Platforms In India

Text messaging has driven communication since its inception. Even though the first text message was...

Read More

Aug 29, 2022

What Is Phone Number Masking And How Is It Useful For Organizations?

Advanced communication facilities have changed the way we communicate....

Read More

Aug 24, 2022

What Is The Virtual Number And How It Can Help Businesses To Grow?

Virtual phone numbers are today’s advanced interaction channels that allow communication with...

Read More

Aug 16, 2022

How SMS OTP Verification Works And Its Importance

Businesses send a one-time password (OTP) and SMS text to the user’s phone as part of the SMS...

Read More

Aug 08, 2022

What Is A Toll Free Number And Why Does Your Business Needs It ?

Whatever the industry or market in which your business operates, it must provide clients with a simp...

Read More

Jun 16, 2022

How To Increase Sales In Business To Create Your Success Story

How does a business become successful? Is it the policy, strategy, customer relationship, or product...

Read More

Convert Leads Into Sales With Fonada

Trusted CPaaS Solution Provider